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Published through a partnership of BSM Consulting and Ophthalmology Management.

July 2013

Ask the Right Questions: Get the Most Out of Your Job Candidate Interviews
By BSM Consulting®

Editor's Note: For additional tools and resources related to this topic, visit the BSM Café (www.bsmcafe.com).

The essence of the interview process is to gain insights into the candidate that are not readily available from the resume. Effective, well-thought-out interview questions are a critical element of a successful interview. This article provides a sampling of questions commonly used in telephone and personal interviews with candidates.

Sample Questions
Below are sample questions to help conduct the interview.

  • How much do you know about our practice?
  • What are the main reasons you're interested in this position?
  • What did you like best about your prior jobs?
  • Which of your prior jobs was your favorite and why?
  • What things would you prefer to avoid in your next job?
  • What characteristics of a coworker do you find most difficult to work with?
  • What am I likely to discover about you six months from now that won't be obvious from our interview?
  • What do you consider to be your greatest personal disappointment in the workplace and why? Your greatest success and why?
  • What are your references likely to tell me about your strengths? Your weaknesses?
  • What are your long-term career goals? How does this position fit into those goals?
  • Tell me about the worst interpersonal conflict you've ever had with a coworker or supervisor. How were matters resolved?
  • What aspects of the workplace tend to make you feel most stressed?
  • Some people need constant change around them while others prefer things to remain constant. How would you describe your feelings about this?
  • Describe for me how you would make a tuna sandwich. (This type of question provides insights into the candidate's orientation to detail, process, chronological order, sense of humor, verbal and interpersonal skills, and composure in unexpected circumstances.)
  • Who was your most influential coworker and why?
  • How would you rate your level of intelligence compared with most supervisors you've had?
  • What do you see as the key principles involved in motivating improved performance? (for supervisory candidates)
  • How important to you are friendships among coworkers?
Behavioral Interviewing

Many companies use a technique known as behavioral interviewing, which is based on the belief that past behavior is the best predictor of future behavior. Following are examples of behavioral questions.
  • Assess your perceived strengths and weaknesses. Responses will provide insights into the applicant's ability to self-assess and receive constructive criticism. Other clarifying questions could be, "How would others rank your strengths and weaknesses?" or "What have you done to improve upon your weaknesses?"
  • How would you describe the workplace-related needs of an average employee? How would you address those needs as a supervisor? (for supervisory candidates)
  • In past situations, how have you handled disagreements with coworkers? This question will provide clues about adaptability and working in a team environment.
  • Describe a new policy or procedure you instituted or embraced in a recent job position? This answer will show an applicant's initiative, leadership, adaptability, and decision-making skills.
Answers to these questions should assist in determining the candidate's ability to fill your job opening and help you get to know the candidate.

BSM Consulting is an internationally recognized health care consulting firm headquartered in Incline Village, Nevada and Scottsdale, Arizona. For more information about BSM Consulting or content/resources discussed in this article, please visit the BSM Café at BSM Café at www.BSMCafe.com.

Copyright 2013


Published through a partnership of BSM Consulting and Ophthalmology Management.


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