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ECP University
ECP University is adding new courses to its online catalogue!
New! Front Desk Staff Training

ECP University will now include online training courses for front desk professionals. Equip your staff with the skills needed to present a professional image and competently handle your day-to-day front desk operations.
As part of your annual subscription to ECP University Online, you will now have access to training for:
Front desk staff
New dispensers
Experienced dispensers
More coming soon!
Qualitative and quantitative market research was conducted to determine the most critical competencies required for running an efficient front office. These competencies were used to create 10 hours of e-learning courses which include:
Available Sept 10
Telephone Etiquette
Managing Professional Relationships
Goal Setting & Action Planning
Workplace Effectiveness
Available October 10
Managing Patient Appointments
Patient Service
Records and Reporting
Managing Insurance
These courses will help:
Improve your patients' experience with a more efficient check-in / check-out process
Boost the professional image of your practice
Refine record keeping
Improve telephone etiquette
Advance organization and communication skills
Learn More!
Visit us at booth number LP11065 at Vision Expo West!
Not Attending Expo?

Call 866-278-3187 or visit www.ecpuniversity.com
for more information.
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